We thank you for taking the time to complete this online survey. We hope you enjoyed your experience with us . By answering the questions below you will assist us in making any needed changes and improving our overall programs and service.
***Please rate the overall quality of your first contact with us. How personable and pleasant was our reservationist? Did we answer all questions? Did we explain the swim programs to you and did we offer our other programs (Photo Shoots, Everglade Tours)?
Excellent Very Good Average Below Average Poor
***When you arrived for check in, were you greeted right away? Did you feel comfortable asking questions? Were we available to assist you when needed? Did we offer the photo shoots to you as an option?
***Please rate the overall quality of the educational briefing. How well could you hear? Were we informative? Was it interesting? Were the answers given clear and understandable? Was your briefer helpful and friendly during the time you spent with he/she?
***Did your Animal Handler take the time to get to know your name? Was she/he attentive, helpful, upbeat and patient during your encounter? We we courteous and professional?
***Was our animal care staff available to you after your encounter?
***Did we meet your overall expectations?
Much Better Better As Expected Below Expectations Poor
***Have you swam with dolphins before us? If so, where?
***If you swam at another facility, how would you compare their program to ours?
Much Better Better Same Not as Good Terrible
***Would you come back again and recommend us to others?
Definitely Probably Maybe Doubtful No
Please provide additional comments regarding your overall experience at Dolphin Cove:
Thank you again for participating in our survey. Please click on the Submit button below to send your survey to us.
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